Privacy Policy
This policy explains how notabook.info handles personal and business information for users in Japan in line with the Act on the Protection of Personal Information, 個人情報の保護に関する法律.
Data we collect
We may collect name, company details, address, email, phone number, identity documents, selfies, video verification records, signature and document files, billing and transaction records, device and browser data, IP address, logs, cookies, workflow metadata, support messages, and fraud-prevention information.
Purposes of use
We use data to provide and secure the service, verify identity, manage accounts, process requests, maintain records, detect misuse, improve performance, send service notices, respond to inquiries, and meet legal or compliance duties. Our service supports document and workflow functions and does not offer legal advice under the Attorney Act, 弁護士法.
Sharing and third parties
We may share data with hosting, identity-check, communications, analytics, payment, security, and professional service providers under contract. We may also disclose information where required by law or lawful request. We do not claim official notarization or state certification unless expressly stated and supportable under the Act on Electronic Signatures and Certification Business, 電子署名及び認証業務に関する法律.
Cross-border transfers
Your information may be processed outside Japan by service providers. Where the Act on the Protection of Personal Information, 個人情報の保護に関する法律 requires, we provide relevant information and obtain consent or use another lawful transfer basis.
Retention and security
We keep information only for as long as reasonably necessary for the stated purposes, legal obligations, dispute handling, and security. We apply organizational, technical, and access controls designed to protect data against loss, misuse, unauthorized access, alteration, or disclosure.
Cookies and tracking
We use cookies and similar technologies for security, preferences, analytics, and service operation. Where tracking involves personal information, personal-related information, or overseas transfers, we address this transparently and seek consent where required by the Act on the Protection of Personal Information, 個人情報の保護に関する法律.
Your rights
Subject to applicable law, you may request notice of purpose of use, access, correction, deletion, suspension of use, or information about third-party provision. We may need to verify your identity before acting on a request.
Complaints and contact
For privacy requests or complaints, contact us using the details below. If a matter is not resolved, you may seek escalation or external dispute support in line with the Act on Promotion of Use of Alternative Dispute Resolution. Consumer-facing terms and cancellation or refund clauses should also be read consistently with the Consumer Contract Act, 消費者契約法.
notabook.info Godo Kaisha
Shin-Marunouchi Building 12F, 1-5-1 Marunouchi, Chiyoda-ku, Tokyo 100-6512, Japan
Email: [email protected] | Phone: +81 606 775 4731
Managing Director: Laura Anderson
VAT / tax registration number: T4837162958042 | Company registration number: 0110-03-847261